Striking Out

Stadium concession workers — without a contract since 2010, denied tip jars, some paid less than minimum wage — aren't sharing in the San Francisco Giants' success and rising prices

The workers who sell beers and hawk sodas at Giants games want a new contract.

Today marks 1,575 days since concession workers at AT&T Park have had a raise, during which time the San Francisco Giants have been fabulously successful, both on and off the playing field.

The 750 workers represented by UNITE-HERE Local 2 are currently involved in frustrating and fruitless negotiations with their employer, Centerplate, a South Carolina-based food service company contracted by the Giants to sell beer, garlic fries, and other overpriced consumables at games.

The Giants and its front office seem fairly unconcerned about the plight of workers who proudly don the team's logo and pad its revenues. Not a single concession worker that we interviewed for this article said that they work for Centerplate — each of them said that they work for the Giants.

Since the last contract expired in March 2010, the Giants have won two World Series championships, raised the average ticket price by 20 percent, and have seen the value of the team shoot up by $223 million. The only thing that hasn't improved are the wages of the concession workers.

Cashiers currently make $16.40 per hour, in-seat runners make $13.40, and some entry-level workers make just $10.45, which is actually less the city's minimum wage. That's only legal because those workers were under contract for $10.45 per hour when the wage increased to $10.55 at the beginning of this year. And Centerplate won't even let Giants workers have a tip jar to augment their substandard wages.

Local 2 reports that revenue from concessions is divided up in a 55-45 split between the team and Centerplate (the Giants PR office disputes this number, but it won't divulge the actual split). So when a fan spends $17 for a hot dog and 16oz beer, Centerplate and its workers get $7.65 and the Giants get $9.35, all of it pure profit. And the Giants executives even set the concession prices, not Centerplate.

But the team says the plight of these workers isn't its problem. "We continue to urge both parties to get back to the bargaining table and to have productive discussions so the matter can be resolved as quickly as possible. This dispute is between Centerplate and Local 2, not the Giants," is the team's public position on the issue.

The Giants communications office responded with this stance to every question the Guardian asked about the issues involved: What have you done to "urge" Centerplate to settle the contract? Couldn't the Giants force a settlement if it really wanted to? Why haven't concessions workers shared in the team's success and rising revenues? How can you claim to support the community if you can't even ensure the people who work in your stadium are paid minimum wage?

The Giants had nothing to say about a petition signed by 600 of the workers urging the team and Centerplate to agree to a deal, instituting a company-wide no-comment policy on the standoff with concession workers.

"It would be nice if they would come in and talk—not be a mediator, but to know what we're asking for and say why they're not providing it or why they feel they shouldn't provide certain information," Billie Feliciano, who has worked as a Giants cashier for more than 30 years, told us. "They could talk to the president of the union on that if they wanted to. You know, we're not asking you to tell us how you spend your money. We just want to know how much control you have of this situation."

Feliciano and her fellow workers just want the Giants to be team players.




Contrary to what the Giants may say, there is one pressing issue—job security for the workers—that is nearly impossible for the workers and Centerplate to resolve. Every worker interviewed for this story has explicitly said that job security is their most important goal.


They are not in a strong negotiating position because, duh, anyone could do their job.

Posted by Guest on Jul. 24, 2013 @ 4:46 am

Anyone, huh ? I bet "dollars to doughnuts" most people with your (ignorant) opinion are all talk, no action.

Posted by Guest on Jul. 24, 2013 @ 4:59 am

(And I was one during college, so I know the answer - not much).

Posted by Guest on Jul. 24, 2013 @ 5:41 am

They giants hired replacement workers for the game the workers went strike on and the giants themselves admitted that service was of significantly less quality.
Turns out this job is a lot harder than what meets the eye.

But thanks for commenting on my story and feel free to let me know any other thoughts/ideas/comments/musings/etc.. you have!

Posted by George on Jul. 24, 2013 @ 8:49 am

dogs is "a lot harder than we think"?

And, before you answer, bear in mind that I have sold hot dogs, and it is piss easy.

Posted by Guest on Jul. 24, 2013 @ 9:03 am

Have you sold hot dogs to a 1000+ people in the span of 2-3 hours in a speedy manner.

Posted by George on Jul. 24, 2013 @ 9:20 am

Did you have another question?

Posted by Guest on Jul. 24, 2013 @ 9:45 am

If you don't like the pay, don't take the job.

"Progressive" whining about other people's problems helps nobody

Posted by Guest on Jul. 24, 2013 @ 7:31 am

and make a better future for themselves. The last thing we need is the European idea of a nanny state micromanaging everything.

Posted by Guest on Jul. 24, 2013 @ 7:49 am

free education and healthcare. A government not on bended knee to its corporate "citizens." I guess cuz they only have soccer as national sports this idiot can't relate to real progress

Posted by Guest Yeah, Europe sucks - 6 weeks paid vacation on Jul. 24, 2013 @ 7:58 am

everyone "free" healthcare and education?

Hint. More than you earn in a year.

Posted by Guest on Jul. 24, 2013 @ 8:09 am

Compared to our current terrible private insurance system, not much. Single payer universal health care like they have in Canada is actually far less expensive than America's private insurance scheme.

Posted by Get Educated on Jul. 24, 2013 @ 9:08 am

people won't cost much?

And they are probably the least healthy people in the US!

Posted by Guest on Jul. 24, 2013 @ 9:42 am

There is already free education for all K-12 graders. Go to an emergency room when you need care and you will not be turned away - whether you can pay or not.

Posted by Richmondman on Jul. 24, 2013 @ 9:37 am

That is, non emergencies.

So you have t wait a year or two until you are dying and then the ER will see you. Maybe.

Free healthcare and college education would require 60% tax rates on the middle classes - not gonna happen.

Posted by Guest on Jul. 26, 2013 @ 8:48 am

free education and healthcare and governments not afraid to stand up to its corporate "citizens." I guess because soccer is the national sport, this idiot can't relate to them... micromanaging everything my left nut

Posted by Guest on Jul. 24, 2013 @ 7:59 am
Posted by Guest on Jul. 24, 2013 @ 8:08 am

People who have adequate vacation time are more productive when at work.
People who are on vacation spend more money than people who are at the office.

It's really not that hard to figure out.

Posted by Get Educated on Jul. 24, 2013 @ 9:09 am
Posted by Guest on Jul. 24, 2013 @ 9:43 am

They get plenty of vacation time in Greece - more than any other country in Europe. They also have 26% unemployment.

BTW - these part-time workers work 81 days per year, for 4 hours per day. Less than 20% of a full-time equivelent. NO ONE expects to live on this job. It is either a supplement to their regular gigs, or they are baseball fans who like to go to the ballpark and get paid. I know many workers there. They are nice people, but that is the way it is.

Posted by Richmondman on Jul. 24, 2013 @ 9:46 am

workers because employers are exempt for any worker doing less than 30 hours. So guess what will happen?

Posted by Guest on Jul. 24, 2013 @ 10:10 am

Post new comment

The content of this field is kept private and will not be shown publicly.